Quadruple aim: More than half of hospitals plan IT spending increases to get there


2021-10-15 01:30:14 Healthcare IT News


A new report from Frost & Sullivan finds more than 50% of hospital respondents planning to boost their information technology investments as they manage their way through the pandemic and look toward a future with renewed focus on the imperatives of the quadruple aim. WHY IT MATTERS With an eye toward improving health outcomes, streamlining costs and improving the healthcare experience for both patients and clinicians, most of the 349 provider-side IT decision-makers (from hospitals, ambulatory practices and residential care facilities) say they're making deeper investments in their digital health deployments. The Frost & Sullivan report highlights some interesting specific areas of focus – top among them technologies for virtual visits and remote patient monitoring, as priorities shift to keeping patients out of the hospital. Predictive analytics is another area of innovation of investment, the poll shows, as health systems' data management capabilities mature. But as artificial intelligence is increasingly applied to clinical, financial and operational datasets, "each hospital must find its optimal balance of the human vs. AI equation," F&S researchers caution. The report also sees more pronounced shifts to on-demand telemedicine consults, with an expanded emphasis on behavioral health and a focus on preventative wellness. At the same time, researchers noted, "Chronic disease cases and a backlog of elective procedures will allow original equipment manufacturers to partner with providers on new patient management models." THE LARGER TREND Forward-thinking hospitals and health systems have long known that it's necessary to rethink ingrained strategies and legacy technologies, if not outright reinvent themselves, to achieve the challenges posed by the quadruple aim. As Dr. Albert Chan, chief of digital health at Sutter Health, has said, "interpreting data in new and novel ways will be key for shaping our solutions going forward." He added: "We have tremendous work to do. Prioritization is key. Scale is key." And so we've seen report after report spotlighting increasing investment and strategic alignment around AI and machine learning, telehealth and other IT imperatives. ON THE RECORD "Leveraging cloud-based IT has become a priority to capitalize on the vast new resources of clinical, financial, socioeconomic, and other data generated across the health ecosystem and captured by electronic health records, connected medical devices, smartphones, and wearables," said Alpa Shah, VP of CX practice at Frost & Sullivan. "Data visualization tools are the top transformative technologies used today and the highest priority for investment over the next two years," Shah noted. "Similarly, artificial intelligence will be vital to enhance organizations' enterprise communications and contact center capabilities. However, dealing with security concerns continues to be a top obstacle for IT departments, which is a crucial factor for consideration when purchasing any solution over the next two years." Twitter: @MikeMiliardHITN Email the writer: mike.miliard@himssmedia.comHealthcare IT News is a HIMSS publication.
弗罗斯特&沙利文公司(Frost&Sullivan)的一份新报告发现,超过50%的医院受访者计划增加信息技术投资,以应对疫情,并展望未来,重新关注四重目标的必要性。 为什么重要 着眼于改善健康结果、简化成本和改善患者和临床医生的医疗保健体验,349名提供商方信息技术决策者(来自医院、门诊诊所和住院护理机构)中的大多数表示,他们正在对数字健康部署进行更深入的投资。 弗罗斯特和沙利文的报告强调了一些有趣的特定焦点领域--其中最重要的是虚拟访问和远程患者监控技术,因为优先事项转向让患者远离医院。 调查显示,随着卫生系统数据管理能力的成熟,预测分析是另一个投资创新领域。 但随着人工智能越来越多地应用于临床、财务和运营数据集,“每家医院必须找到人类与人工智能方程的最佳平衡,”F&S研究人员警告说。 该报告还看到了向按需远程医疗咨询的更明显转变,更加强调行为健康和预防性健康。 与此同时,研究人员指出,“慢性病病例和积压的选择性程序将允许原始设备制造商与供应商合作开发新的患者管理模式。” 大趋势 前瞻性的医院和卫生系统早就知道,有必要重新思考根深蒂固的战略和遗留技术,如果不是彻底重塑自己,以实现四重目标带来的挑战。 正如Sutter health的数字健康主管Albert Chan博士所说,“以新的和新颖的方式解释数据将是塑造我们未来解决方案的关键。”他补充道:“我们有大量的工作要做。优先次序是关键。规模是关键。” 因此,我们看到一份又一份报告强调围绕人工智能和机器学习、远程健康和其他信息技术需求增加投资和战略联盟。 记录在案 Frost&Sullivan公司CX业务副总裁阿尔帕·沙阿(Alpa Shah)表示:“利用基于云的信息技术已经成为优先考虑的问题,以利用医疗生态系统中产生的大量新资源,包括临床、金融、社会经济和其他数据,这些数据由电子健康记录、联网医疗设备、智能手机和可穿戴设备捕获。” 沙阿指出:“数据可视化工具是当今使用的最具变革性的技术,也是未来两年投资的最高优先事项。”“同样,人工智能将对增强组织的企业通信和联络中心能力至关重要。然而,处理安全问题仍然是IT部门的首要障碍,这是未来两年购买任何解决方案时考虑的关键因素。” 推特:@mikemiliardhitn 给作者发电子邮件:mike.miliard@himssmedia.comhealthcare IT新闻是HIMSS的出版物。